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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Vita

January 20, 2026

5  out of  5
rating by Joseph Vita
"Justine McCoy was super"
We responded:
"Thank you for taking the time to share your kind words, Joe! Justine is our office manager and agency rockstar. Customers love Justine for her knowledge and ability to help solve any and all issues that arise! "
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Mark Lilley

January 8, 2026

5  out of  5
rating by Mark Lilley
"Sandy went above and beyond helping us file a claim and getting a rental car on a Sunday. Highly recommend."
We responded:
"We are always happy to help, Mark! Thank you for taking the time to leave us a review. We will aim to always provide 5-star service to you and your family! "
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Bill Fry

January 8, 2026

5  out of  5
rating by Bill Fry
"Sandy recently met with me to review my policies. He was very thorough and patient in explaining my coverage's and discounts. Sandy has been my agent for nearly 20 years and has always been here to help.I have referred many friends and family to him and will continue to do so."
We responded:
"Thank you for putting your trust in us, Bill. We appreciate the longstanding relationship we have with you. Our agency will continue to serve you, your family and your friends by putting your best interests first!"
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Kim Rolon

January 8, 2026

1  out of  5
rating by Kim Rolon
"Although the office staff does make attempts to be very helpful The agent himself is not very helpful. He will not go out of his way to assist you and if you question any of the practices of State Farm, even with documentation he immediately identifies himself with State Farm although he was your agent that you've been making payments and is supposed to be working to help support you in getting your needs met."
We responded:
"We are very sorry to hear that you are frustrated with your State Farm experience. We also understand that you were disappointed with an outcome that was beyond our control. The claims department is separate from our agency. Although we cannot make decisions related to claims, our team did reach out to the claims department in hopes of helping you. We wish you the best of luck. "
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Girard Richards

December 18, 2025

5  out of  5
rating by Girard Richards
"The agent Rachel at Sandy Cohen's office was so easy to talk to. She helped me set up and adjust our car insurance to accommodate our son as he recently received his drivers license. She was a great listener and enabled me to feel confident in letting our son drive our car. I would recommend this office and agent too."
We responded:
"Thank you for sharing your experience with our office, Girard! Rachel has been a fabulous team member here at Sandy Cohen State Farm for the past 10 years. We are happy to know you enjoyed working with her. She takes great care of our customers. Good luck to you and your son!"
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Brandy Martin

December 16, 2025

5  out of  5
rating by Brandy Martin
"I called State Farm regarding life insurance. The insurance agent that helped me was Pete. I had so many questions, and without hesitation he answered every question I had! Pete was very nice, professional, and he knew what he was talking about… That made me feel a lot better! For anyone that is looking for life insurance, or any other insurance, I would recommend Pete at the State Farm office on Perkiomen Avenue! This guy knows his insurance! Pete… This one’s for you ⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for bringing extra sunshine our way today with your SIX-star review for Pete!! Brandy, you made our day here at Sandy Cohen State Farm! We are thrilled to know you had an exceptional experience with Pete. We look forward to serving you. Welcome to our agency! "
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Brandon Charles

November 21, 2025

5  out of  5
rating by Brandon Charles
"Pete was an incredible resource and very helpful when it came to helping me get what I needed. Very grateful for the nice experience!"
We responded:
"Thank you for your 5-star review, Brandon! Pete is incredibly knowledgeable. He has more than 10 years of experience in the industry and is also very talented at explaining insurance to our customers. We are happy to know you had a great experience with him. Welcome to Sandy Cohen State Farm! "
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Mark

October 31, 2025

5  out of  5
rating by Mark
"Absolutely awesome customer service! Could not be happier. Not only did they save me a butt load of money, Kayla was wonderful! Answered all my questions, found all sorts of discounts for me, and was very prompt with getting me the info I needed. Would recommend this agency to anyone looking for insurance!"
We responded:
"Thank you for taking the time to share your thoughts about our Kayla and State Farm! We are pleased to hear you're saving a ton of money and also happy to know that Kayla provided excellent service. We will be happy to help any of your friends or family members who would like quotes. Welcome to State Farm!"
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Jorge Perlaza

October 23, 2025

5  out of  5
rating by Jorge Perlaza
"First i would like to start by regarding my wonderful experience with agent Kayla. Kayla was incredibly knowledgeable and patient in explaining the details of both my car and home insurance. I truly appreciated how she clarified the differences and helped me compare options. Her customer service was top notch and the best i’ve ever encountered. What stood out was how Kayla went the extra mile. The effort truly made the process stress free. I would wholeheartedly recommend Kayla to anyone looking for a reliable and trustworthy agent."
We responded:
"Thank you so much for your awesome review, Jorge! We are delighted to know you had a great experience with Kayla and our State Farm office. Many of our customers appreciate Kayla's thoroughness and patience. If you ever need any assistance in the future, please don’t hesitate to reach out. We are happy to help!"
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Kathleen Bertrand

October 8, 2025

5  out of  5
rating by Kathleen Bertrand
"Kayla Erb is the reason I chose State Farm for my auto and home insurance. She was patient and helpful with any questions I had and the prices were good. K"
We responded:
"Thank you for your 5-star review, Kathleen! Our State Farm team is happy to hear Kayla provided excellent service. We also love that you're taking advantage of our bundling discount. Welcome to State Farm! "
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Danielle Hurst

September 30, 2025

5  out of  5
rating by Danielle Hurst
"I needed to save money on my car insurance that just kept climbing up every 6 months-a year with my previous company. Spoke with Pete and he saved me about $50 a month on my car. Now I called back to switch over my mother's car insurance and home owners and I am now saving so much more. Pete is AMAZING and is such a pleasure to speak with. 100/10 would recommend him and this office for all your insurance needs. Thank you so much Pete for all you have helped with me. You have taken some weight off my shoulders with all of this and made it seem so easy."
We responded:
"What a fabulous review, Danielle! We are happy to hear you were thrilled with the service that Pete provided. We're grateful for your feedback as well. Welcome to the State Farm family!"
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Jeff

August 22, 2025

5  out of  5
rating by Jeff
"Pete sold me a car 9 years ago and now we met back up and helped me save $500 on insurance for my home and auto. Honest and great to work with."
We responded:
"We love hearing stories like this! Thank you for sharing the positive feedback. We are very happy to know that you enjoyed your experience with Pete once again!"
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Andrew Sharp

May 26, 2025

5  out of  5
rating by Andrew Sharp
"I've been with Sandy Cohen for over 2 years he is absolutely a top dog insurance agent owner and operator. I would recommend my entire family for good prices on car insurance and life insurance would definitely give this business a 10 out of five gold stars!!!"
We responded:
"Wow! We appreciate your review, Andrew! We are thrilled to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John H Bishop

April 23, 2025

5  out of  5
rating by John H Bishop
"Very helpful very friendly people"
We responded:
"Thank you for your 5-star review! We are happy to be your good neighbor!"
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Rich Garcia

April 15, 2025

5  out of  5
rating by Rich Garcia
"I had the pleasure of working with Samantha, and I cannot say enough about her excellent customer service and professionalism. From the moment I reached out, she was attentive, knowledgeable, and truly went above and beyond to assist me. Her friendly and positive attitude made the whole experience smooth and enjoyable. It’s rare to encounter such dedication and attention to detail, and I truly appreciate all of her help. Highly recommend Samantha for anyone seeking top-notch service! Thanks so much!"
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Jonathan

April 10, 2025

5  out of  5
rating by Jonathan
"Justine was amazing 👏 She was very knowledgeable, pleasant and polite. Thank you so much."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Elvis Cruz

March 28, 2025

5  out of  5
rating by Elvis Cruz
"Awesone services, 100% recommended !!!"
We responded:
"We appreciate your 5-star review, Elvis! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out!"
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Kayla

February 25, 2025

5  out of  5
rating by Kayla
"The rates are great and Daniel has been so attentive to our needs! Can’t recommend Sandy Cohen State Farm enough. If you are looking for good rates and people that care, highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aisha Adams

January 10, 2025

5  out of  5
rating by Aisha Adams
"I went to go get life insurance, and was completely out of my realm and filled with anxiety. However, Pete was so calm and full of information regarding the different policies. By the the time I left he had me laughing, he had me and my family insured and I had a friend! If you are dreading life insurance shopping then I recommend you go see my friend Pete!!!!"
We responded:
"Thank you for telling us about your experience with Pete! We definitely understand that shopping for life insurance can be a scary prospect. We're so happy Pete was there to make the process much easier than you expected it would be. Thanks for being a part of the State Farm family! "
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Lisa Gonzalez

January 9, 2025

5  out of  5
rating by Lisa Gonzalez
"My experience with Symantha (Sam) was outstanding! She was very comforting with my situation. She was very knowledgeable and efficient with resolving my issue. I was very impressed with her level of care shown throughout my interaction with your agency."
We responded:
"Thank you for reviewing Sam as well as our State Farm office, Lisa! We’re happy to know you had a positive experience with us as your satisfaction is our top priority! "
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Lynn Buckley

January 9, 2025

5  out of  5
rating by Lynn Buckley
"We've been with Sandy Cohen for many years & couldn't be happier. Sam at the Exeter office has helped me many times & is amazing. She was so helpful when my daughter was involved in an accident & her car was totaled. I've dealt with her regarding auto payments and most recently renters insurance. She's so friendly & easy to talk to, I wish every business that I deal with regarding questions etc... had a Sam in their office."
We responded:
"Thank you for taking the time to share your kind words about Sam! We’re happy to know you’re satisfied with the service at our office. Thank you for being a State Farm customer, Lynn!"
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Troy Rogers

January 8, 2025

5  out of  5
rating by Troy Rogers
"Pete was awesome! And, very easy to work with. On top of that he saved us a bundle! Very happy with transaction."
We responded:
"We’re honored by your positive feedback, Troy. Saving money always feels good! Happy Pete could help!"
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ChickVodka

November 26, 2024

5  out of  5
rating by ChickVodka
"Professional experience with Lindy Hill she was totally awesome."
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Sharon Abend

August 28, 2024

5  out of  5
rating by Sharon Abend
"Christine, the client support person at Sandy Cohen's Exeter office, was most helpful in taking my auto insurance premium payment over the phone. I started paying premiums in this manner as doing it online "was" working and then, about 18 months ago a horrible "mishmash" occurred through the State Farm website and I ended up delinquent in my premium payment. No more paying on the website for this 'chickie'!"
We responded:
"Sharon, thank you for your feedback. I'm glad Christine was able to assist you with your auto insurance premium payment over the phone. I apologize for the issues you experienced with the State Farm website. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Sandy Cohen - State Farm Insurance Agent, Reading, PA"
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Dave T

May 3, 2024

5  out of  5
rating by Dave T
"Great customer service...!!! No complaints whatsoever."
We responded:
"We love seeing reviews like this, Dave! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"