State Farm® Insurance Agent Sandy Cohen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sharon Abend
August 28, 2024
"Christine, the client support person at Sandy Cohen's Exeter office, was most helpful in taking my auto insurance premium payment over the phone. I started paying premiums in this manner as doing it online "was" working and then, about 18 months ago a horrible "mishmash" occurred through the State Farm website and I ended up delinquent in my premium payment. No more paying on the website for this 'chickie'!"
"Sharon, thank you for your feedback. I'm glad Christine was able to assist you with your auto insurance premium payment over the phone. I apologize for the issues you experienced with the State Farm website. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Sandy Cohen - State Farm Insurance Agent, Reading, PA"
Dave T
May 3, 2024
"Great customer service...!!! No complaints whatsoever."
"We love seeing reviews like this, Dave! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Sheila Petri
March 20, 2024
"Staff is professional, kind and courteous. They always listen to my concerns or questions and take the time to answer in a way easily understood. Spoke with Chris today she found a way to save money on my bill-even though I had a question about another matter. Thanks Chris!! I always feel treated as family during interactions with them. Thank you for everything over the years."
"Wow, thank you for the glowing review, Sheila! We are delighted to hear that Chris and our team provided you with exceptional service, answered your questions, and even found a way to save you money on your bill. We truly value treating our customers like family and appreciate your loyalty over the years. Thank you for choosing us for your insurance needs! - Sandy Cohen - State Farm Insurance Agent, Reading, PA"
Anne Padinske
March 4, 2024
"I needed an updated registration card and did not realize my account was not updated lately. I called the office and got Chris ( female ). She sent me the card within five seconds on email and then discussed with me my account. It was fast, efficient, and excellent service. She was so kind as well. It’s so nice to know you can call a company that you need in your life and they don’t treat you with anything but respect and understanding. Thank you, Chris. Anne Padinske."
"Hi Anne! We're delighted to hear about your positive experience with Chris! Fast, efficient, and excellent service along with kindness are certainly commendable qualities. If you ever have more questions or need further assistance, Chris and our team are here for you. Thank you for sharing your appreciation!"
Joseph Ludwig
February 22, 2024
"Prompt and efficient! Sandy has met all of my insurance needs. I not only have my home and auto insurance but also my commercial properties covered by State Farm. I feel very comfortable having an agent that I know is readily available to address my concerns."
"Joseph, I'm thrilled to hear about your experience! It's been my pleasure to ensure that you have the coverage you need for your home, auto, and commercial properties. If you ever have any questions or concerns, please don't hesitate to reach out."
Kerry Koch
January 24, 2024
"I’ve been with State Farm over 30 years. When my agent retired a few years back, I met Sandy Cohen. Over the years he has changed and improved my coverage several times. Recently I recommended a new client to him through his new Wyomissing office. His representative there, Pete Morrotto, not only saved my friend money but improved coverage on both home and auto. I recommend either office, Wyomissing or Exeter, which ever is convenient."
"Kerry, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Diane Gerson
December 6, 2023
"I was amazed by the attention and care I was given when switching insurance coverage. I was taken through each step carefully to make sure I understood each component of the policies. I felt a personal connection with Justine. She displayed great compassion and patience while helping me navigate this change. She was so helpful and willing to explain changes she had suggested to my satisfaction. This is excellent customer service given by a local agency. Again, I must emphasize the patience that Justine showed when working with me. Thank you to this agency for helping an older person navigate the insurance policy process with professionalism, grace and courtesy."
"Diane, we are grateful for your kind words and thrilled to hear about your positive experience with Justine. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Justine exceeded your expectations."
Delianne Rivera
October 25, 2023
"Daniel Batchelder help me set up a life insurance policy. He is very knowledgeable and explained every aspect of my options thoroughly. With him proving all of this information, I was able to choose the best option for me."
"Thank you, Delianne! We are fortunate to have hard-working team members, like Daniel, who do their best for their customers. Thank you for trusting us with your life insurance coverage needs!"
Chris K
October 21, 2023
"Very nice people working here Rachel and Daniel are very helpful and professional too. They offer great rates as well!"
"Chris, thank you for sharing your experience with Rachel and Daniel! Our office loves being your good neighbor."
Pam Gaspari
September 1, 2023
"Great personality and was very helpful"
"Pam, thank you! We appreciate your trust in us to take care of your insurance policies."
Airiana Cruz
March 17, 2023
"Daniel is the man! Not only did he consistently try to get in contact with me but he also gave me a fantastic quote on all insurances available. Wonderful service"
"Thank you, Airiana, for taking the time to leave a shoutout for Daniel. It makes our day hearing about how we were able to help wonderful customers like you with finding the right policy. We look forward to continuing our relationship!"
Craig Jennings
March 1, 2023
"Outstanding service and prices, great friendly people. I'm glad I choose them."
"Craig, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Madison Batchelder
February 27, 2023
"Sandy's team showed me I was being severely overcharged for my car insurance policy through a different company, and were easily able to set me up with a much more affordable plan (that also had more coverage). I'm thankful they were so easy to get ahold of and quick to help!"
"Madison, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Du'Pree Dawkins
February 18, 2023
"Sandy Cohen made my switch from my old insurance quick and easy! He got me a life, home, and auto bundle and saved me THOUSANDS!!!"
"Du'Pree, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policies!"
Kim Allmendinger
February 17, 2023
"Daniel was one of the nicest petiole to work with. Funny and not pushy. He got me what I needed at a fair price."
"Kim, thank you for sharing your experience with Daniel! We appreciate you putting your trust in our office to help protect what matters most."
Debra Goodman
February 17, 2023
"The friendliest group of insurance agents in the area. Quick response , great pricing and overall a genuinely caring group of individuals. Would recommend."
"Debra, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Ian Mont
February 2, 2023
"5 STARS FOR DAYS!!! Daniel over there is our main guy and he is always there for us no matter the time or issue. I can really count on him. Sandy has also saved me from some issues in the past by giving me some of his time to talk about things. Everyone that I have every talked to at this office has been amazing. I hope that if I ever need to unfortunately use my insurance coverage in the future that it is just as seamless and stress free. We highly recommend!"
"Hi Ian! Thank you for the five-star rating for Daniel! He is a wonderful part of our team and we are happy to hear that he provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
Davina Brodman
February 2, 2023
"Loved talking with Cheril Condrath! Explained everything so that we were able to understand. Very Professional"
"Davina, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Cheril cares a lot about our customers."
james guzowski
January 28, 2023
"excellent service"
"James, thank you! We appreciate your trust in us to take care of your insurance policies."
Walesca Sanchez
January 24, 2023
"Rachel is the sweetest and kindest person to work with thank you for helping me and my family get an awesome home and car insurance. She was on the ball for every question I had and helped me with everything. Highly recommend her for your insurance needs :)"
"Hi, Walesca! Thank you for the shoutout for Rachel! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Nicole Renninger
January 23, 2023
"Throughout my youth I managed to rack up an extremely high car insurance rate and I sadly accepted it would be that way for a very long time. I spoke with Rachel at Sandy' Cohen's office and she was unbelievably friendly and helpful. I almost cried with the amount of money she saved me and the relief she gave me that having great insurance was possible at an extremely affordable rate, even with the history I have. I feel educated and completely satisfied with the service Rachel provided and look forward to discussing more with her in the future. Thank you!"
"Thank you, Nicole, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Rachel, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Christian Padilla
January 20, 2023
"Hey yes I love the way they are whit me always have my question answered always guide me true the right way it's always a good experience I will give them 10 stars"
"Christian, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
david eschelman
November 27, 2022
"I've been a client of Sandy's (and his predecessor) for more than 30 years. Until recently, I've thankfully had only a few minor claims. My recent unfortunate experience demonstrated the value of having an agent like Sandy who knows me and is dedicated to customer service. Briefly, my car was hit while I was stopped at a traffic light. Sandy did a great job of navigating the process to evaluate whether my car should undergo extensive repairs or be totaled, along with securing a prompt payment when the latter was determined. It was so incredibly helpful to have a specific person familiar with my situation who answered my phone calls, responded to my emails in a timely fashion, and truly cared enough to ensure that the claim was managed fairly. Sandy represented me and prioritized my interests throughout this process."
"David, Thank you so much. I’m so glad you had a positive experience with us during that difficult situation. We always want to do whatever we can to help make claims easier for our customers. Thank you for sharing! We appreciate your business. -Sandy"
I C
August 30, 2022
"The Lady's at this location are very nice and helpful ."
"Thank you! We appreciate your trust in us to take care of your insurance policies."
Stephen Sauer
August 7, 2022
"Daniel reached out and provided fantastic service. He went above and beyond what he needed to in helping me. Thank you Daniel!!"
"Thank you for the five-stars, Stephen! Our office is here for you whenever you need us and is honored you have chosen our office to help you protect what matters most."