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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jorge Perlaza

October 23, 2025

5  out of  5
rating by Jorge Perlaza
"First i would like to start by regarding my wonderful experience with agent Kayla. Kayla was incredibly knowledgeable and patient in explaining the details of both my car and home insurance. I truly appreciated how she clarified the differences and helped me compare options. Her customer service was top notch and the best i’ve ever encountered. What stood out was how Kayla went the extra mile. The effort truly made the process stress free. I would wholeheartedly recommend Kayla to anyone looking for a reliable and trustworthy agent."
We responded:
"Thank you so much for your awesome review, Jorge! We are delighted to know you had a great experience with Kayla and our State Farm office. Many of our customers appreciate Kayla's thoroughness and patience. If you ever need any assistance in the future, please don’t hesitate to reach out. We are happy to help!"
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Kathleen Bertrand

October 8, 2025

5  out of  5
rating by Kathleen Bertrand
"Kayla Erb is the reason I chose State Farm for my auto and home insurance. She was patient and helpful with any questions I had and the prices were good. K"
We responded:
"Thank you for your 5-star review, Kathleen! Our State Farm team is happy to hear Kayla provided excellent service. We also love that you're taking advantage of our bundling discount. Welcome to State Farm! "
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Danielle Hurst

September 30, 2025

5  out of  5
rating by Danielle Hurst
"I needed to save money on my car insurance that just kept climbing up every 6 months-a year with my previous company. Spoke with Pete and he saved me about $50 a month on my car. Now I called back to switch over my mother's car insurance and home owners and I am now saving so much more. Pete is AMAZING and is such a pleasure to speak with. 100/10 would recommend him and this office for all your insurance needs. Thank you so much Pete for all you have helped with me. You have taken some weight off my shoulders with all of this and made it seem so easy."
We responded:
"What a fabulous review, Danielle! We are happy to hear you were thrilled with the service that Pete provided. We're grateful for your feedback as well. Welcome to the State Farm family!"
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Jeff

August 22, 2025

5  out of  5
rating by Jeff
"Pete sold me a car 9 years ago and now we met back up and helped me save $500 on insurance for my home and auto. Honest and great to work with."
We responded:
"We love hearing stories like this! Thank you for sharing the positive feedback. We are very happy to know that you enjoyed your experience with Pete once again!"
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Andrew Sharp

May 26, 2025

5  out of  5
rating by Andrew Sharp
"I've been with Sandy Cohen for over 2 years he is absolutely a top dog insurance agent owner and operator. I would recommend my entire family for good prices on car insurance and life insurance would definitely give this business a 10 out of five gold stars!!!"
We responded:
"Wow! We appreciate your review, Andrew! We are thrilled to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John H Bishop

April 23, 2025

5  out of  5
rating by John H Bishop
"Very helpful very friendly people"
We responded:
"Thank you for your 5-star review! We are happy to be your good neighbor!"
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Rich Garcia

April 15, 2025

5  out of  5
rating by Rich Garcia
"I had the pleasure of working with Samantha, and I cannot say enough about her excellent customer service and professionalism. From the moment I reached out, she was attentive, knowledgeable, and truly went above and beyond to assist me. Her friendly and positive attitude made the whole experience smooth and enjoyable. It’s rare to encounter such dedication and attention to detail, and I truly appreciate all of her help. Highly recommend Samantha for anyone seeking top-notch service! Thanks so much!"
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Jonathan

April 10, 2025

5  out of  5
rating by Jonathan
"Justine was amazing 👏 She was very knowledgeable, pleasant and polite. Thank you so much."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Elvis Cruz

March 28, 2025

5  out of  5
rating by Elvis Cruz
"Awesone services, 100% recommended !!!"
We responded:
"We appreciate your 5-star review, Elvis! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out!"
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Kayla

February 25, 2025

5  out of  5
rating by Kayla
"The rates are great and Daniel has been so attentive to our needs! Can’t recommend Sandy Cohen State Farm enough. If you are looking for good rates and people that care, highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aisha Adams

January 10, 2025

5  out of  5
rating by Aisha Adams
"I went to go get life insurance, and was completely out of my realm and filled with anxiety. However, Pete was so calm and full of information regarding the different policies. By the the time I left he had me laughing, he had me and my family insured and I had a friend! If you are dreading life insurance shopping then I recommend you go see my friend Pete!!!!"
We responded:
"Thank you for telling us about your experience with Pete! We definitely understand that shopping for life insurance can be a scary prospect. We're so happy Pete was there to make the process much easier than you expected it would be. Thanks for being a part of the State Farm family! "
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Lisa Gonzalez

January 9, 2025

5  out of  5
rating by Lisa Gonzalez
"My experience with Symantha (Sam) was outstanding! She was very comforting with my situation. She was very knowledgeable and efficient with resolving my issue. I was very impressed with her level of care shown throughout my interaction with your agency."
We responded:
"Thank you for reviewing Sam as well as our State Farm office, Lisa! We’re happy to know you had a positive experience with us as your satisfaction is our top priority! "
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Lynn Buckley

January 9, 2025

5  out of  5
rating by Lynn Buckley
"We've been with Sandy Cohen for many years & couldn't be happier. Sam at the Exeter office has helped me many times & is amazing. She was so helpful when my daughter was involved in an accident & her car was totaled. I've dealt with her regarding auto payments and most recently renters insurance. She's so friendly & easy to talk to, I wish every business that I deal with regarding questions etc... had a Sam in their office."
We responded:
"Thank you for taking the time to share your kind words about Sam! We’re happy to know you’re satisfied with the service at our office. Thank you for being a State Farm customer, Lynn!"
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Troy Rogers

January 8, 2025

5  out of  5
rating by Troy Rogers
"Pete was awesome! And, very easy to work with. On top of that he saved us a bundle! Very happy with transaction."
We responded:
"We’re honored by your positive feedback, Troy. Saving money always feels good! Happy Pete could help!"
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ChickVodka

November 26, 2024

5  out of  5
rating by ChickVodka
"Professional experience with Lindy Hill she was totally awesome."
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Sharon Abend

August 28, 2024

5  out of  5
rating by Sharon Abend
"Christine, the client support person at Sandy Cohen's Exeter office, was most helpful in taking my auto insurance premium payment over the phone. I started paying premiums in this manner as doing it online "was" working and then, about 18 months ago a horrible "mishmash" occurred through the State Farm website and I ended up delinquent in my premium payment. No more paying on the website for this 'chickie'!"
We responded:
"Sharon, thank you for your feedback. I'm glad Christine was able to assist you with your auto insurance premium payment over the phone. I apologize for the issues you experienced with the State Farm website. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Sandy Cohen - State Farm Insurance Agent, Reading, PA"
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Dave T

May 3, 2024

5  out of  5
rating by Dave T
"Great customer service...!!! No complaints whatsoever."
We responded:
"We love seeing reviews like this, Dave! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Anne Padinske

March 4, 2024

5  out of  5
rating by Anne Padinske
"I needed an updated registration card and did not realize my account was not updated lately. I called the office and got Chris ( female ). She sent me the card within five seconds on email and then discussed with me my account. It was fast, efficient, and excellent service. She was so kind as well. It’s so nice to know you can call a company that you need in your life and they don’t treat you with anything but respect and understanding. Thank you, Chris. Anne Padinske."
We responded:
"Hi Anne! We're delighted to hear about your positive experience with Chris! Fast, efficient, and excellent service along with kindness are certainly commendable qualities. If you ever have more questions or need further assistance, Chris and our team are here for you. Thank you for sharing your appreciation!"
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Joseph Ludwig

February 22, 2024

5  out of  5
rating by Joseph Ludwig
"Prompt and efficient! Sandy has met all of my insurance needs. I not only have my home and auto insurance but also my commercial properties covered by State Farm. I feel very comfortable having an agent that I know is readily available to address my concerns."
We responded:
"Joseph, I'm thrilled to hear about your experience! It's been my pleasure to ensure that you have the coverage you need for your home, auto, and commercial properties. If you ever have any questions or concerns, please don't hesitate to reach out."
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Kerry Koch

January 24, 2024

5  out of  5
rating by Kerry Koch
"I’ve been with State Farm over 30 years. When my agent retired a few years back, I met Sandy Cohen. Over the years he has changed and improved my coverage several times. Recently I recommended a new client to him through his new Wyomissing office. His representative there, Pete Morrotto, not only saved my friend money but improved coverage on both home and auto. I recommend either office, Wyomissing or Exeter, which ever is convenient."
We responded:
"Kerry, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Diane Gerson

December 6, 2023

5  out of  5
rating by Diane Gerson
"I was amazed by the attention and care I was given when switching insurance coverage. I was taken through each step carefully to make sure I understood each component of the policies. I felt a personal connection with Justine. She displayed great compassion and patience while helping me navigate this change. She was so helpful and willing to explain changes she had suggested to my satisfaction. This is excellent customer service given by a local agency. Again, I must emphasize the patience that Justine showed when working with me. Thank you to this agency for helping an older person navigate the insurance policy process with professionalism, grace and courtesy."
We responded:
"Diane, we are grateful for your kind words and thrilled to hear about your positive experience with Justine. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Justine exceeded your expectations."
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Delianne Rivera

October 25, 2023

5  out of  5
rating by Delianne Rivera
"Daniel Batchelder help me set up a life insurance policy. He is very knowledgeable and explained every aspect of my options thoroughly. With him proving all of this information, I was able to choose the best option for me."
We responded:
"Thank you, Delianne! We are fortunate to have hard-working team members, like Daniel, who do their best for their customers. Thank you for trusting us with your life insurance coverage needs!"
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Chris K

October 21, 2023

5  out of  5
rating by Chris K
"Very nice people working here Rachel and Daniel are very helpful and professional too. They offer great rates as well!"
We responded:
"Chris, thank you for sharing your experience with Rachel and Daniel! Our office loves being your good neighbor."
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Pam Gaspari

September 1, 2023

5  out of  5
rating by Pam Gaspari
"Great personality and was very helpful"
We responded:
"Pam, thank you! We appreciate your trust in us to take care of your insurance policies."
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Airiana Cruz

March 17, 2023

5  out of  5
rating by Airiana Cruz
"Daniel is the man! Not only did he consistently try to get in contact with me but he also gave me a fantastic quote on all insurances available. Wonderful service"
We responded:
"Thank you, Airiana, for taking the time to leave a shoutout for Daniel. It makes our day hearing about how we were able to help wonderful customers like you with finding the right policy. We look forward to continuing our relationship!"